T.O.S

•  Displayed base prices are subject to change according to the complexity, difficulty, size, and medium of each individual piece.

 

• Clear and concise visual references and/or descriptions of a commission idea must be provided by the Client. After which a preliminary quote will be provided by the Artist. If no references are given, there will be additional costs for designing a character. Additionally, a form is preferable in this manner;

  • references and/or detailed descriptions of the character(s).

  • what you want the character(s) to be doing.

  • The overall mood of the image.

  • If ordering an image with a painted background, let me know if you want a specific environment, time of day, or what the weather will be like in the picture.

  • Your email address for the invoice.

 

• Payments must be made in full within a week ( 7 days )  of receiving the invoice before any work is done. Payment plans are available for putting down 50% of the deposit on payments depending on the customer's circumstances. Once the full or down payment is processed, the Client‘s commission will begin upon receipt of the deposit.

 

• Payments are accepted in USD only, through permitted payment methods or banking. The artist will not accept payment in any other form. Once the accepted payment is chosen, there may be a fee added which the customer will also have to pay depending on their services.

 

• Clients will have the opportunity to direct alterations of the work during the sketch/thumbnail stage, and again at the flat color stage. Requested revisions that diverge from the Client‘s original commission description/references may increase the length of time a commission takes and will be billed separately. Revisions can´t be made after the commission is complete.

 

• The client is allowed to ask for a Work-in-progress at any given time. Depending on the commission type, a clean-up sketch can be shown before approval and final payment.

 

• Critiques and redline corrections for commissions are welcomed to ensure the best result. However, once the piece is in the line-art or painting stage, any alterations will have to be charged accordingly.

 

• Large pieces may take up a month or more for your commission to be ready. Smaller commissions usually take less time and may get finished first than big commissions. Be mindful that I have a queue list.

 

• If the client has a time-sensitive large piece that requires to be done early in advance then usually a month or more round time, will be charged a fee

​

• Refund policy is as follows; 

  • If the client wishes to cancel their commission before work begins, the artist will retain 10% of the original commission payment in *USD* as a convenience fee.

  •  In the event of Client cancellation during the sketch/thumbnail stage phase, a 50% refund of the original payment will be issued. 

  • No refund will be issued if the Client cancels after the sketch stage.

  •  If the Artist cancels the commission, 100% of the original commission payment in the designated currency will be refunded to the Client.

 

• Once the image is completed, the customer will have a full resolution file and a smaller, cropped version without the signature of your image via Google Drive or Deviantart stash and upload the final image to my gallery.

 

• If the client plans to have it as a print, please inform the artist beforehand of the print dimensions so they will send out the CMYK version PSD file. Due to the print colors not registered the same as digital colors, I cannot guarantee the accuracy of the colors in the piece. The artist also cannot print the commission for you, since they don’t have the means to.